Terms of Service

AGREEMENT TO TERMS

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you”, “user”, or “customer”) and Naturest India, concerning your access to and use of the website https://naturestindia.com (the “Site”) and all related products, services, or communications.

By accessing or using the Site, you confirm that you have read, understood, and agreed to be bound by these Terms. IF YOU DO NOT AGREE WITH THESE TERMS, YOU MUST DISCONTINUE USE OF THE SITE IMMEDIATELY.

We may update or modify these Terms at any time without prior notice. Any changes will be reflected by the “Last updated” date. Continued use of the Site after changes constitutes your acceptance of those revisions.

INTELLECTUAL PROPERTY

All content on this Site including but not limited to logos, product images, graphics, text, videos, and code  is the intellectual property of Naturest India or licensed to us, and is protected under applicable Indian copyright, trademark, and intellectual property laws.

You may not copy, reproduce, distribute, or use any content from this Site for commercial purposes without express written permission.

USER OBLIGATIONS

By using our Site, you represent and warrant that:

  1. You are legally capable of entering into a binding contract.
  2. You are at least 18 years of age (or using the Site under parental guidance if under 18).
  3. You will use the Site lawfully and respectfully.
  4. You will not use automated tools (bots, scrapers, etc.) to access the Site.

Any misuse of the Site may result in the suspension or permanent termination of your access.

ACCOUNT REGISTRATION

To purchase products or access certain features, you may be required to create an account. You agree to:

  • Provide accurate and up-to-date information
  • Keep your login credentials secure
  • Accept responsibility for all activity under your account

Naturest India reserves the right to suspend or delete accounts deemed fraudulent or in violation of these Terms.

PRODUCT INFORMATION

We make every effort to display our products as accurately as possible, including images, descriptions, pricing, and availability. However, minor differences may exist due to natural variations or screen resolution.

We reserve the right to:

  • Modify product details without notice
  • Limit or cancel orders in case of stock issues or policy violations

PAYMENTS & PRICING

All prices are listed in Indian Rupees (INR). We accept payments via:

  • UPI
  • Credit/Debit Cards (Visa, Mastercard, etc.)
  • Wallets (Paytm, PhonePe, etc.)

Naturest India reserves the right to:

  • Update prices without prior notice
  • Charge applicable taxes and delivery fees
  • Cancel or refuse any suspicious orders

SHIPPING & DELIVERY

We ship across India. Orders are typically processed within 1–2 business days and delivered within 3–7 business days depending on your location. You will receive a tracking link once your order is dispatched.

Please refer to our [Shipping Policy] for detailed information.

RETURNS & REFUNDS

We accept returns on eligible items within 7 days of delivery, subject to conditions. Certain products such as personal care items (e.g., toothbrushes, soaps) are non-returnable due to hygiene reasons unless damaged in transit.

Refunds are issued to the original payment method once the product is returned and inspected.

Read our full [Return & Refund Policy] for details.

PROHIBITED CONDUCT

You agree not to:

  • Violate any local or international law
  • Use the Site to spread harmful content, spam, or malware
  • Attempt unauthorized access to our systems
  • Impersonate others or misrepresent your identity
  • Copy, reverse engineer, or misuse our content or code

We reserve the right to take legal action in case of violations.

USER-GENERATED CONTENT

If you submit product reviews, feedback, or images:

  • You grant us the right to use, publish, or share that content for marketing purposes
  • You confirm that the content is original, accurate, and non-infringing

We may moderate or remove content that violates these Terms or community guidelines.

DISCLAIMER

All content on this Site is provided “as is” and “as available.” While we strive for accuracy, Naturest India makes no warranties or guarantees regarding:

  • Product availability or accuracy of descriptions
  • Continuous, error-free access to the Site
  • Suitability of products for specific personal use

LIMITATION OF LIABILITY

Naturest India shall not be held liable for any direct, indirect, or consequential damages arising from:

  • Use or inability to use our Site
  • Delay or failure in delivery
  • Errors in product information or order fulfillment
  • Loss of data or breach of user account

INDEMNITY

You agree to indemnify and hold harmless Naturest India, its founders, team, and affiliates from any claims, damages, or liabilities arising from your use of the Site, your breach of these Terms, or your violation of any law or third-party rights.

GOVERNING LAW & DISPUTE RESOLUTION

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in New Delhi, India.

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